Revolution and Evolution in Mobile Messaging


At Burner we are always releasing features and bug fixes, but we don’t always talk about it. We tend to alternate between revolution and evolution. Today we are launching a new interface for texting, and one of its key features is the ability to view multiple lines when composing texts.  It is always feels good to make the product a little better, and to know that our customer experience is always improving.  

In all we will be releasing five new features (some are obvious and others harder to see) and nine bug fixes.  Improving Burner is a never-ending experience, and that is the way we like it.  Expect some significant new features in the coming months, but also relax and enjoy the little improvements that are being released regularly.

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We Agree with GigaOM: Why SMS is the new channel for customer support

We're seeing a lot of small/indie businesses, entrepreneurs, & 1099 economy folks using Burner in this context:

SMS means simplicity. It was the first innovation of the mobile revolution.Smartphone wasn’t even a word when SMS arrived. There is close to no “interface,” just the bare minimum: a recipient and a message. I use it to communicate with almost anyone who trusted me with their phone number.


Can we extend this simplicity to conversations between customers and brands?