This week we caught up with Samantha Gold of The Tie Haberdashery, a local business in Los Angeles that specializes in vintage ties from the 1920s to the 1990s.
Samantha started using Burner as a business line to help keep her personal information private and to be able to control the amount of access her clients and customers have to her. She has not just one, but two business lines for The Tie Haberdashery: one is a customer service line that she posts on the website and online store; the other she uses as her personal business line that she can put on business cards and share with her contacts. She has six burners total. Like most entrepreneurs, she’s always hustling so she also works as an inside sales rep and has burners for that, along with a Craigslist Burner and one for dating.
One of the issues Samantha ran into after she started using Burner, was that customers began texting her. Some business owners like texting with customers, others like Samantha don’t. If you’re like Samantha, there are a couple of easy ways that Burner can help!
“On my business lines I wish I wasn’t able to get text messages...I don’t like getting text messages about business, I like getting phone calls and emails.
First, you can always turn off text notifications in the settings menu. Notification settings are unique to each Burner, so you can have text notifications turned off on your business Burner, but leave them on for your Craigslist Burner.
Second, with the newest iOS version you also have the option to set up an auto-reply message on each of your Burners. The auto-reply feature is super handy when you’re on vacation or during non-business hours when you’re not going to respond immediately, or in Samantha’s case, setting a message that lets her customers know that she doesn’t respond to texts and that they should give her a call instead.
Check out the video for the full interview to hear more about The Tie Haberdashery and how Burner can help you run your small business.