business phone number

4 Simple Steps to Realizing Your Business Dreams

Many people struggle with feeling like their small business or side hustle isn’t official enough. Having a separate phone number can give you and your customers the seal of legitimacy that you’re looking for, as well as a dedicated line for customer or client communication.

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The booming gig workforce

According to a study completed by Upwork and the Freelancers Union, more than half of all workers will be freelancers by 2027. Millennials, the youngest generation currently participating in the workforce, are almost there already, with an estimated 47% of millenials working as freelancers. Even the Boomers are facing-down retirement by participating in the gig economy.

The gig workforce is growing rapidly and the trend shows no signs of stopping. Whether you’re growing your side hustle into something bigger, or you’re just now considering taking the leap, there are a few things you can do to make it easier on yourself.

1. Create a dedicated space for work

Whether you work from home, a co-working space, or the local coffee shop, the first thing I recommend new freelancers and entrepreneurs do is set aside a dedicated space for work. This makes it easier to get “in the zone,” and maintain a better work life balance (whatever that means to you).

Your workspace can be a desk, a table in your kitchen, or a specific section of your couch—all you need to do is make the decision that this is your work space.

Once you’ve set up your work space, dedicate any time you spend there to the business. When you’re in your “office,” it’s not time to watch Netflix or scroll social media. Focus on work.

Simple to say, but not always easy to follow.

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2. Separate your personal life and business life

Once you have the workspace situated, the next thing to do is to create boundaries for your personal and business life that you can respect.

If you’re constantly on call and available to clients at all hours, your work is never really finished for the day. On the flip side, if you spend all day at home, you may find it’s hard to get work done. When your time is not managed correctly, this kind of behaviour will take a physical and mental toll.

So it’s imperative to start by setting boundaries. Start with the most ubiquitous communication system: your phone number.

By having a second phone number dedicated solely to your business, you’ll immediately find that it’s easier to focus. Using Burner, you can create a second line on the device you already have. Suddenly, you know which phone calls are work related, and which aren’t, simply by seeing which number is ringing.

Beyond that, you can create boundaries with other tactics, like a work email, dedicated work hours, email check-times, separate calendars, and more.

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3. Beat imposter syndrome

Have you set your boundaries, but find them tough to follow? Are you frequently plagued by self-doubt, or think that the grass would be better “if I could just… (finish the sentence).”

Many small business owners and solopreneurs—indeed, most creative people—suffer from imposter syndrome. Imposter syndrome is a term coined in 1978 by clinical psychologists Dr. Pauline R. Clance and Suzanne A. Imes, defined as people who struggle with internalizing their accomplishments, and have anxiety over being outed as a fraud.

I think that most small business owners and freelancers, as creative and independent people, have at some time felt like an imposter. There are many ways to combat imposter syndrome, but we believe that one of those is by establishing your business as legitimate.

A good first place to start is by creating a separate bank account. If you treat your money like a business, you’ll be on your way to feeling like a business. Since you already have a separate phone number (you do now, right?), you can take other steps such as registering with the state as an official business (i.e. “doing business as” or LLC), registering a domain name, and creating a business card.

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Beyond that, look around and try to find a community of like-minded freelancers or entrepreneurs, either locally or online. Facebook groups are a great place to hang out with people like you from around the world. Chances are good that those people battle imposter syndrome, too. Having a support system will go a long way to combatting imposter syndrome so that you can get on with your work.

4. Autoresponders and call/text forwarders

As your business grows, you will need to have the flexibility to maintain a fast response time with clients and customers, even when your personal time is not available.

Burner allows you to do this in a few ways. First, text auto-reply can send a single text message to let someone know you’re away or not able to reply at the moment. If you need more complex autoresponders, the Evernote Connection provides additional sophistication.

If that’s not hands-on enough for you, you have the option to forward texts and calls to another phone number, or pipe them into a Slack channel.

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No matter what delegation option you prefer, choosing the right phone number app with all the features you need is essential.

Whether you’re feeling the pressure as you’re starting up, or you just want to make things easier on yourself, implementing these tips can help you feel established and confident in your business.

If you create a dedicated office space, find your ideal work/life balance, face down imposter syndrome, and invest in a second phone number specifically for your business, you can begin to take steps toward your dreams and eventual success.

6 Ways a Business Phone Number From Burner Can Save You Money

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As every small business owner knows, monthly expenses for software, tools, and subscriptions needed to run your business can add up quickly.

If you’re tired of spending too much for a landline you don’t use, paying for an extra device on your carrier plan (i.e. AT&T, T-Mobile, Verizon), or if you’re just plain sick of the limitations imposed by Google Voice and other free phone number apps, Burner provides an affordable option for creating professional business phone numbers dedicated to work.

Instead of an extra $40 per month for a second line from T-Mobile, download the Burner app and get a fully-functional business phone number for a fraction of the cost.

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Share this infographic with your friends to help them save money on business phone numbers, too! Click here to share on Twitter or click here to share on Facebook.

1. No investment in extra devices

Save yourself the hassle of installing a landline or buying a second device. Traditional landline phones are disappearing from the workplaces of today, unless you’re running a large brick-and-mortar store or customer service center where you need dozens of phone lines.

Are you a freelancer? Is your business online? Do you work for someone else and simply don’t want to mix up personal and work-related calls or texts? If you answered yes to any of those questions, you’re a good candidate for a subscription Burner.

With a second phone number from Burner, you can choose your area code, set up a personalized voicemail or text auto-responder, and utilize Do Not Disturb mode for when you’re unavailable.

2. No need to hire a receptionist

With the custom voicemail and auto-responder, there’s no need to have a receptionist or assistant to answer your phone. Take calls when you’re available and the rest of the time, turn on Do Not Disturb mode and get back to callers at your convenience.

The voicemail and text auto-responder with Burner is ready to be personalized. You might choose to include your hours of operation, business address, event details, or alternate ways to contact you.

You can update and change your voicemail and auto-responder at any time, making it infinitely customizable.

3. Receive and respond to text messages

With a traditional landline, you’re missing out on one of today’s customers’ preferred ways to communicate: text messaging (SMS and MMS, which includes emojis, photos and animated GIFs). With Burner, you can receive and respond to your customers’ text messages from an app on your smartphone or even via Slack.

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For some customers and small business owners, this is simply a convenience. Who wants to spend time on a phone call when you can send a quick text message instead? On the other hand, it also opens up communication lines for customers who may prefer texting to calling.

4. Have multiple numbers for separate purposes

If you’re interested in Burner for your small business, it’s likely that you’ll need more than just one phone number. Maybe you have multiple departments or employees who need to have their own numbers. No problem!

With Burner, you can have multiple phone numbers for your business. Each device that downloads the free Burner app can have up to three unlimited subscription lines for just $14.99 per line per month. Each device can also manage up to 200 non-subscription lines paid with credits.

If your employees need dedicated work numbers, encourage them to download Burner and create a work phone number with the same area code your customers use. Reimbursing an employee five bucks a month and giving them the work/life separation of a dedicated line will make them more productive, professional, and autonomous.

5. Integrate an FAQ chatbot

For those who are a little more tech savvy, consider creating a simple chatbot to respond to customers’ Frequently Asked Questions (FAQs) by text message.

This chatbot can be created with the Evernote Connection on Burner. Advanced users who don’t mind a little coding can check out FAQbot for a slightly more nuanced set of auto-responder options.

When a customer texts your phone number and asks for the company’s address, your chatbot can automatically respond on your behalf with a preprogrammed message. How great is that?

For Airbnb hosts, we even created a specialized chatbot to answer guest questions, called Hostbot. Connect your Burner number to Hostbot and it will automatically respond to your guests’ questions, freeing up your time for other tasks.

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6. Delegate and collaborate with your team

Finally, small business owners can be more productive with Burner by enabling the Slack or call/text forwarding options to delegate or collaborate with their teams.

Delegation is simple and works like the call and text forwarding functions that you’re used to. Simply set up forwarding in the settings of your Burner, and enter the number where you want your messages/calls to be temporarily forwarded.

As for collaboration, link your Burner phone number with the Slack Connection to allow your team to read and respond to text messages without leaving Slack or even needing to install Burner on their phones.


A second phone number with Burner costs just $4.99 a month. Create your number to get started today.