Managing your business phone system is very different from managing your home phone. You need to make sure that customers and team members can reach you when the line is open, and you need to have the capacity to juggle multiple lines at any given time. 

In the old days, every office had a wired phone system running through the business's heart; today, most employees use cell phones and laptops instead of using separate desk phones for work phone calls.

Millenials no longer need to run a hardline with multiple phones around the office. Various services work in different ways, providing all the usual benefits of the business phones, such as:

• Call forwarding
• Caller ID
• Call waiting
• Inboundcall routing
• Call recording
• Conference calls
• Call transfers

The Best Phone Services

1. Dialed
2. RingCentral
3. Grasshopper
4. Ooma
5. Phone.com

Most business phone service providers now offer many innovations and add-ons to stay competitive. Here are some of the best phone services today: 

Dialed

The most significant benefit of Dialed as a service is that it allows you to utilize your existing hardware infrastructure while still getting the experience of having a business line for any business calls or other business communication. Dialed gives you a work phone number that you can add to your phone, effectively giving you a second phone on just one piece of hardware. 

Instead of allowing work to bleed into your home life, Dialed helps you separate the two. You have the option of setting office hours for yourself during which people can reach you, and you can set up a voicemail system for when you are off the clock. 

With Dialed, you can categorize and organize your contact list to ensure you are always on the right page regarding your latest project. Broadcast messages allow you to reach all your team members, and Ad Hoc’s signature privacy features will ensure your information is secure.

RingCentral

RingCentral is one of the most popular Voice Over Internet Protocol (VoIP) services you can find today. Instead of using phone lines, RingCentral provides its phone services entirely through your internet connection. At $14.99 per month per user for up to 20 users, RingCentral is also very affordable for people just starting their businesses. 

The service offers unlimited messaging and phone capabilities, which is excellent for modern businesses. Video conferencing is also a feature that RingCentral provides, which is perfect for the work-from-home era. 

When you purchase the highest tier plan at $37.49, you can get 10,000 toll-free minutes. This is a solid amount for an up-and-coming business for the price, and there are multiple tiers between the essential and the ultimate option if you want something more in the middle. Things like international calling and automatic call recording are other paid features. 

Grasshopper

Grasshopper is a service that caters to very small businesses, especially with its solo plan. This option sets it apart since many services require you to pay for multiple users. Grasshopper offers VoIP and WiFi calling, business texting, and mobile and desktop applications. With Grasshopper, you have the opportunity to run your small business as independently as possible, which is great for new those who are new. 

Grasshopper does not have higher-tier plans, and the only thing you pay extra for is any added line or user. Grasshopper offers the solo plan, the partner plan, and the small business plan. Grasshopper is not necessarily the best choice for larger companies. Still, it is fantastic for small groups who are just starting and want to make their company more professional. 

Ooma

If you want a phone on every employee’s desk, Ooma is the way to go. Ooma allows users to purchase hardware for the service, but it is also compatible with many phones and fax devices. 

Ooma comes with unlimited calling, low international rates, and a toll-free number. With Ooma, your business will be running just like the old days, with multiple lines, a hold system, and plenty of infrastructure to meet the entirety of your small business needs. 

Some advanced featuresOoma offers include call logs, virtual receptionist technology, and hold music.

Ooma also has a mobile device option for people who want to stick with their existing hardware. With the mobile app available on iOS and Android, users can integrate their mobile phones into the company’s system and run the business that way. 

Phone.com

What sets Phone.com apart is how standard it is. Phone.com structures its plans very similar to a traditional phone plan, making it accessible for new and experienced users. 

The features you can expect from Phone.com include fax to email service, text messaging, call screening, and an auto-attendant. With Phone.com, it is like having an old-school wired phone system running your business. 

The prices here range between $11.99 and $23.99 per user, putting it on the low end of plans like this. If you want a traditional experience with your modern business phone plan, Phone.com is a great option. 

Conclusion

Phone services have changed significantly over the last few decades, and there are more options than ever for millennials trying to connect their business. 

Some are more old-school and give you access to business-level phone plans and hardware, while others supplement the hardware you already have to put you ahead of the competition. 

Depending on your budget and the hardware you are coming equipped with, you might want a different type of business phone service. Business phones do not have to be intimidating; some tools can make them a great asset for your company. If you are trying to get the experience of an office phone without having to buy anything new, Dialed is the perfect option for you.

Sources:

Get started today | RingCentral

Make your business more professional today | Grasshopper

Your new phone plan | Phone.com

A toll-free number for you | Ooma